FAQ

On this page, you’ll find some Frequently Asked Questions and the information about placing a Bulk Order for School or Corporate Accounts. We hope you find this information helpful. We will be periodically updating this page with new information and new questions, as they are asked.

If you have additional questions, you can always contact us directly, too.

I just ordered! When will I receive my first kit?

When you purchase a subscription this month, you are really in the queue for next month’s kit. We know you're excited about your new adventure and want you to understand that your subscription will not come the same month you purchase it in, that is not how our fulfillment center works.

If you purchase a single kit, please allow 5-7 business days for shop orders to ship plus transit time. If you need your order sooner or have a special occasion, please reach out to our customer service team at hello@imthecheftoo.com

If you order a subscription and a single kit(s) on the 1st-14th of the month, the order will be split and the single kit will ship separately. If you order on the 15th of the month, the single kit(s) will ship out when your subscription ships.

Please understand that when you purchase a subscription, you are really in the queue for the following month and will not receive a shipment until that month. For example, when you purchase a subscription in November, you are really buying December's kit.

I can’t find my subscription or order, where can I go to view them?

You can log into your account here. The first screen you are taken to after logging in will show you your Order History.

To view your subscriptions, just click "Manage Subscription" and then navigate to the "Subscriptions" tab.

Please, reach out to us if you are having trouble finding your subscription. We are happy to help, and we will investigate further.

How do I cancel my subscription?

To cancel your active subscription, just follow these steps:

1. Login
2. Click "Manage Subscriptions"
3. Navigate to the "Subscriptions" tab
4. Select the Subscription you wish to manage
5. Scroll down to the bottom of the page and click "Cancel Subscription"
6. Go through the confirmation process

How do I skip a month in my ongoing subscription?

To cancel your active subscription, just follow these steps:

1. Login
2. Click "Manage Subscriptions"
3. Navigate to the "Subscriptions" tab
4. Select the Subscription you wish to manage
5. Scroll down to the bottom of the page and click "Skip this Order"
6. Go through the confirmation process

PLEASE NOTE: Whichever month you cancel is actually the next month's box, as our subscriptions are a month behind. If you want to cancel February's shipment, you will have to cancel January on your subscription.

How can I put my subscription on hold?

Follow the Cancel Subscription process above. After cancellation, you can reactivate your subscription at any time by visiting the Subscriptions tab of your account and selecting the inactive subscription that you wish to reactivate.

Can I purchase these kits in bulk for a school or corporate account?

Yes! Our kits are the perfect way to bring core subjects into your classrooms, camps or corporate events. Our STEAM recipes and themed projects allow you to easily supplement, extend, or enrich your current programs and curriculum. Our kits include everything you need from specialty supplies to dry ingredients and can be shared among students/campers. Bulk pricing is available, please inquire details at hello@imthecheftoo.com or click the blue button "Contact Us To Ask Questions" at the top of the page.

What Is an I’m The Chef Too! Adventure Kit?

I’m the Chef Too kits infuses educational concepts into recipes, making learning fun, engaging and tasty! Get ready to learn fun educational topics through baking and STEAM based projects. Each kit takes children on a fun filled journey through baking and crafting, infusing educational concepts along the way! Children are learning and exploring fun themes through hands on exploration and life long skills. Children receive an educational recipe, an on your own STEAM activity with shopping list, specialty supplies and premeasured ingredients.

Is This A Subscription Kit?

Yes, but you can cancel or renew any time. If you do not want to subscribe, you can purchase one of our adventure kits to try without any commitment! Please note that when you purchase a plan, you are not receiving that month's kit, you are really buying the following month's kit. Do not expect to receive a shipment until the next month, For example, if you purchaseon sept 1, you will receive your first box in October.

Can I choose which kits I receive?

With our subscriptions, you are unable to choose which adventure kit you receive, we release brand new kits every month to our subscribers on a schedule. If you would like to order individual kits, please click here.

What Do I Get In My Adventure?

1 recipe with a recipe card
1 STEAM activity with a shopping list
Pre Measured Dry Ingredients
Specialty Supplies

What do I need to have ready for when my kit arrives?

You will need to provide all of the perishable and wet ingredients for the recipe and there is a short shopping list for the STEAM activity. There is a list of those items on the cover of each activity card in your box. These items include common household ingredients such as milk, eggs, butter, vegetable oil, etc. While we include molds, we do not include other items such as pans.Please read through all cards before you get started so you are prepared.

What is the difference between a gift subscription and a subscription?

Gift subscriptions allow you to enter another's email. They will receive an activation email which prompts them to add their shipping address. Orders that are ordered as a gift order are NOT shipped out immediately. They need to be activated first. Subscriptions will begin shipping the next month after they are purchased to whatever address is on file, with no activation needed.

What Ages Is Your Kit For?

Ages 4-14. Every recipe and project is open ended and allows children to add their own creative touch, making it fun for all!

What Kinds of Adventures Do Children Go On?

Children learn about a variety of topics through our adventures! Examples include the following:

Blasting off into outer space while making galaxy donuts, investigating chemical reactions through erupting volcano cakes, stepping into the roles of an artist and creating edible masterpieces, and more! Each adventure includes 1 recipe with 1 STEAM projects that support the theme of the kit. Both baking and crafts blend food, STEM and the Arts into educational fun!

We have allergies, can we eat your ingredients?

Many of our ingredients may be processed in the same facility, on the same equipment or contain traces of wheat, eggs, peanuts, tree nuts, soybeans and or/milk.

We do not recommend using our kits if you have a child with these allergies.

Please inquire within for questions regarding specific ingredients.While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact us.

I am trying to apply two discount codes, but it is not working.

We only allow one discount code per purchase. If you enter more than one, the system will automatically select the one that saves you the most money.

Can my kids share the kit, will there be enough?

All kits can be shared and range from 2-3 servings! Email us for sharing recommendations.

Do your adventure kits repeat?

No, our adventure kits do not repeat. All of our past adventures are in the shop where you can purchase them at your convenience. These will not get rolled in to the subscription plan again.

What if my box and contents were damaged during shipping or my box is missing an item?

Customer service is a TOP PRIORITY for us. Our team is here to help. Please email hello@imthecheftoo.com if you have any issues or concerns.

What is your cancellation policy?

If you want to cancel your membership, you must do so before the next bill date or you will be billed for the following adventure kit. Please note that canceling your account does not provide you with a refund for any paid boxes or stop a pending charge. Your cancellation goes into effect for the following billing cycle. All pre paid monthly and annual memberships are non refundable.

I do not want my subscription to auto renew, how can I cancel?

You can log into your account at the link provided here https://imthecheftoo.com/account/. By canceling, you are not canceling your current subscription, just any future auto renewals so your card is not charged again.

I still have questions, who can I contact?

The fastest and best way to reach us is via email. Please email hello@imthecheftoo.com with any inquiries. You can also message us through Facebook or Instagram as well for a quick response.

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Fantastic monthly kits. We've been getting them for over a year now. Our 5 year old niece really enjoys them.

Got this to replace another brand's discontinued Kid's Cooking subscription and love this one, because it comes with most ingredients and also some of the tools for each recipe.

It has been fun watching my daughter learn to bake while also learning STEM.

I purchased the year subscription for my then 3yro daughter. She has since turned "big girl 4" and still can't wait for her "chef box" to arrive . They advertise for 4+ But it was very fitting to start my daughter at 3. She's always loved to help in the kitchen. I love that it is a learning experience, a craft, a treat, educational , a bonding experience and fun all in one. The instruction cards are very easy to read and understand . And they are very high quality where you can save them for future use. Some of the molds they send are reusable to which i absolutely love! Customer service is awaome and they are always willing to help and always go above and beyond to make things right . I am so hoping we can afford another year subscription as its the highlight of her month!!

I am chef has become an all family favorite activity. It truly is never ending excitement, from the moment they open the box to the moment they taste what they created, the engagement of the kids is unreal.

We are very happy with the contents, the instruction cards and the access to the videos. We love the fact that needed ingredients are very common in the kitchen and most supplies required are provided.

Thank you, I AM CHEF you have outdone yourself!!!

This is one of my kids’ favorite subscriptions. They love the creative recipes and it is a fun activity to do with an adult

My granddaughter lives in California ! her mother tells me she loves the i’m the chef too! She shares pictures with me! But I have not been out there when they cook.
They are girl scouts and pretty busy with cookie sales at this time.
They are a month or two behind with the c

Kits are great and very engaging for the kids while teaching them new kitchen skills. One recommendation for the instructions would be to provide an estimated time in the beginning...nothing like starting the kit only to realize there are multiple fridge/freezer cycles to complete it.

My grandkids LOVE getting the boxes each month!!! Their mother also likes how the boxes are so easy to make!!!

My son really loved receiving these kits each month. He was so excited whenever he saw it sitting on the porch waiting for him. The kits are so organized and fairly simple. Would highly recommend.

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FAQ