Q: Can I apply more than one gift card at checkout?
A: Unfortunately, no. If you happen to receive multiple gift cards (someone loves you) please reach out to our customer support team at info@imthecheftoo.com.
Q: Can I use a discount code with my gift card?
A: Yes! Take advantage of our promotions using your gift card. Please note that you can only use one discount code per order.
Q: My code isn't working at checkout, what gives?
A: Please reach out to our customer support at info@imthecheftoo.com.
Q: Why do I need to enter my credit card if my gift card covers the entire purchase?
A: We're a subscription! Your credit card is necessary to continue beyond the initial transaction. If you find you don't want to continue, you may cancel at any time before your next renewal. Lastly, some states require us to collect and remit taxes based on where the kits are being shipped, so you may have to pay sales tax (gift cards are never charged sales tax).
Q: Can I use my gift card for more than one order?
A: Yes, our gift cards never expire! You can use it as many times until you have used the balance.
Q: Will my subscription automatically renew?
A: Yes! Your gift card will apply towards your initial purchase, and then your subscription will renew at the end of the term you chose.
Q: Can I apply my gift card to a subscription renewal?
A: There is no way for you to complete that on the website, but if you reach out to our customer support team at hello@imthecheftoo.com, they can help you with this!
